About this Role
We’re looking for a Receptionist / Administration Support to be the first point of contact for whānau and visitors, while supporting our teams with day-to-day administration.
This role sits at the front of the organisation — welcoming people, managing communication, and helping keep internal systems running smoothly.
Key Responsibilities
Reception & Front Desk
Welcome and manaaki all visitors and whānau
Answer and direct phone calls
Manage visitor and staff sign-in systems
Handle incoming/outgoing mail and couriers
Maintain a clean and welcoming reception area
Keep office supplies stocked
Administration Support
Support teams with general admin tasks
Prepare documents, letters, and client files
Scan and manage records in databases
Assist with meeting minutes and documentation
Ensure forms and resources are up to date
Help prepare client intake and referral packs
Operations Support
Assist with organising hui (bookings, catering, setup/packdown)
Coordinate team resources and timesheets
Support vehicle management (WOF, rego, servicing, logs)
Maintain filing and organisational systems
What We're Looking For
Essential
Friendly, confident, and professional — comfortable being the face of the organisation
Strong organisational and multitasking skills
Good communication (written and verbal)
Solid computer skills (especially databases and admin systems)
Ability to work with whānau and diverse communities
Commitment to Te Tiriti o Waitangi and tikanga Māori
Full, clean driver’s licence
Desirable
Experience in administration or office systems
Relevant admin qualification
Ability to use te reo Māori
Personal Attributes
Proactive and motivated
Reliable and organised
Able to manage time and priorities
Works well in a team
Maintains confidentiality
Adaptable and culturally aware